Complaints and suggestions
Submission of complaints and suggestions regarding the content, management and services offered via the CNI office
Submission of complaints and suggestions regarding the content, management and services offered via the CNI website
In compliance with Article 10.3 of Law 11 / 2007, of 22 June, of 22 June, on citizens’ Electronic Access to Public Services, this Website must guarantee the availability of means for the submission of complaints and suggestions.
The digital advisory services for users regarding the correct use of the Website will not be considered as a way to submit complaints and suggestions, without prejudice to the obligation to address any problem encountered by citizens.